Sinviva1. Information we collect
Information you give us
- Account: your email address and password. Passwords are stored in encrypted (hashed) form by our sign-in provider, so we can't see them. We also record that you confirmed you're 18 or older.
- Profile: for creators, your name, handles, niche, location, bio, follower counts, engagement rate, rates, and audience description. For brands, the brand name, industry, website, location, Instagram handle, and the niches you work with.
- Activity: posts, likes, connections, campaigns, applications, invites, deals, deal amounts and payment terms, signed creator agreements (including the name you type to sign), links to posted content, whether a deal was marked paid, and ratings and reviews. Sinviva doesn't collect bank or card details.
- Messages: the messages you send and receive on Sinviva.
- Scout: the requests you type to Scout, its drafts, and your outreach history (who you contacted and whether they replied).
- Support: anything you send when you email us.
Information collected automatically
- Technical information such as your IP address, browser, device type, and the pages you use, which our hosting and database providers record to run Sinviva securely.
- On your device: we store your sign-in session in your browser so you stay signed in. We don't use advertising or tracking cookies.
2. How we use it
- To run Sinviva: create your account, show your profile, deliver messages, and manage deals and agreements.
- To match people: rank campaigns and creators, and power Scout's suggestions and rate estimates.
- To send account emails: sign-up confirmations, sign-in links, and password resets. We don't send marketing emails without your permission.
- To keep Sinviva safe: prevent spam, fraud, and abuse, and enforce our Terms of Service.
- To improve Sinviva, fix problems, and follow the law.
3. What other members can see
- Visible to any signed-in member: your profile, posts, campaigns, connections, and likes, and deal activity on Sinviva, including who a deal is between, its stage, and its amount. Scout uses this deal history to match people and estimate fair rates.
- Visible only to the people involved: messages, which only you and the person you're messaging can see, and your private settings, such as your Scout outreach history and withdrawals.
- When you share a link: anyone with the link to your profile can see your profile page once they sign in.
We may access messages and other information if needed to investigate abuse, keep Sinviva secure, or comply with the law.
4. Scout and AI
When you use Scout, Sinviva sends the information needed for your request to our AI provider, Anthropic, which runs the Claude AI models. That can include your request, your profile, the profiles and campaigns of possible matches, deal history used for rate estimates, and, when drafting a reply, recent messages in that conversation. Anthropic processes this to generate Scout's results under its commercial terms, which don't permit it to use this data to train its models. Scout's results are only shown to you, and nothing is sent to anyone else until you (or Autopilot, if you turn it on) send it.
6. How long we keep it
We keep your information while your account is open. If you ask us to delete your account, we delete your profile, posts, campaigns, and private settings within 30 days. Some information may stay longer where it's part of another member's records (for example, messages you sent them, a deal you both signed, or a review) or where the law requires us to keep it. Backups are cleared on a rolling basis.
7. Your choices and rights
- Edit: you can update your profile at any time from your media kit or brand page.
- Delete: email hello@sinviva.com from your account's email address to delete your account.
- Access or copy: email us to get a copy of your information.
- Scout: Scout only runs when you ask it to. You can leave Autopilot off so nothing sends without your review.
We'll respond within 30 days, and we may need to confirm it's really you first.
8. California residents
If you live in California, you have the right to know what personal information we collect and how we use it (described above), to ask for a copy, to ask us to correct or delete it, and to not be treated differently for using these rights. We don't sell or share personal information for cross-context behavioral advertising. To make a request, email hello@sinviva.com.
9. Security
We use encrypted connections (HTTPS), hashed passwords, and database rules that limit who can read and change each kind of information. For example, only the two people in a conversation can read it, and only the two parties to a deal can change it. No system is perfectly secure, so please use a strong password that you don't use anywhere else.
10. Age requirement
Sinviva is only for people 18 and older. We don't knowingly collect information from anyone under 18. If you believe someone under 18 has an account, email us and we'll remove it.
11. Where data is stored
Sinviva is run from the United States, and our providers store and process information in the United States and possibly other countries. If you use Sinviva from outside the U.S., your information will be transferred to and processed in the U.S.
12. Changes to this policy
We'll update this policy as Sinviva changes, for example when real payments or verified social stats launch. If a change is significant, we'll let you know through Sinviva or by email before it takes effect.
13. Text messages (SMS)
Sinviva LLC does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
If you opt in to text messages from Sinviva LLC, we use your mobile number only to send the messages you asked for, such as replies to your inquiries and customer support. You can opt out at any time by replying STOP, and reply HELP for help. Message and data rates may apply. See the SMS program section of our Terms of Service.
14. Contact us
Call or text us at (754) 225-8705. Email hello@sinviva.com or admin@sinviva.com.
Questions or requests about your privacy? Email hello@sinviva.com.